Manual is the quickest way to invite a few customers, e.g. after a meeting or a job.
How to do it
- Open Invitations in the dashboard.
- Choose the Manual tab under Send invitations.
- Paste the email addresses into the Email addresses field, one email per line.
- Check the number below the field, e.g. "3 emails found".
- Choose Send invitations.
If a name is on the same line as the email, e.g. "Mette mette@example.com", we use the first name in the email.
When are they sent?
Manual invitations are sent straight away. We send invitations in batches every 10 minutes, so it can take a little while before the email reaches the customer. You can follow them under Latest invitations.
Good to know
- The same email only counts once, even if it's listed several times.
- Customers who have been invited within 12 months, or who have unsubscribed, are skipped.
- The invitations count towards the month's quota. Below the field you can see how many you have left.
- The email is sent in the language the dashboard is opened in.
- If you have many customers, it's easier to upload a customer list.
If it doesn't work
- The button is grey: We haven't found any valid email in the field. Check that each address has an @ and an ending such as .dk or .com.
- "The invitations weren't sent. Try again.": Try again shortly. If it happens again, contact us.
- Fewer were sent than expected: Read Why was a customer skipped?