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Send invitations manually

Paste customers' email addresses directly into the dashboard, and send the invitations straight away.

Invitations1 min read
On this page
  1. How to do it
  2. When are they sent?
  3. Good to know
  4. If it doesn't work

Manual is the quickest way to invite a few customers, e.g. after a meeting or a job.

How to do it

  1. Open Invitations in the dashboard.
  2. Choose the Manual tab under Send invitations.
  3. Paste the email addresses into the Email addresses field, one email per line.
  4. Check the number below the field, e.g. "3 emails found".
  5. Choose Send invitations.

If a name is on the same line as the email, e.g. "Mette mette@example.com", we use the first name in the email.

When are they sent?

Manual invitations are sent straight away. We send invitations in batches every 10 minutes, so it can take a little while before the email reaches the customer. You can follow them under Latest invitations.

Good to know

  • The same email only counts once, even if it's listed several times.
  • Customers who have been invited within 12 months, or who have unsubscribed, are skipped.
  • The invitations count towards the month's quota. Below the field you can see how many you have left.
  • The email is sent in the language the dashboard is opened in.
  • If you have many customers, it's easier to upload a customer list.

If it doesn't work

  • The button is grey: We haven't found any valid email in the field. Check that each address has an @ and an ending such as .dk or .com.
  • "The invitations weren't sent. Try again.": Try again shortly. If it happens again, contact us.
  • Fewer were sent than expected: Read Why was a customer skipped?
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