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This is for those of you who have a company profile and send invitations.
What customer data do we store?
When you send an invitation, manually, from a file or from your webshop, we store the customer's email address encrypted. We only use it to send the invitation and any reminder.
For how long?
- The address is removed 30 days after the invitation is sent.
- If the invitation is cancelled or never sent, the address is removed after 30 days.
After that we only store a keyed hash value of the address, which can't be turned back. It's used to avoid duplicate invitations and to remember unsubscribes.
The rule is also shown in the dashboard under Settings, Data and privacy, Customer data retention.
Customers who don't want invitations
Every invitation has a link to unsubscribe. Unsubscribed customers get no more invitations from you.
What do you see about reviewers?
You see the same as everyone else: the reviewer's first name, number of reviews and the review itself. You never see the reviewer's email.
Reviews belong to the reviewers. You can reply and report, but not delete them.
Data processing agreement
The data processing agreement can't be downloaded in the dashboard yet. It shows Coming soon under Data and privacy. If you need the agreement now, contact us and we'll help.
Export of the company's data
Export of all your data as one file is also coming later. Until then, you can contact us.