If something goes wrong when you write or send a review, we show a message. Here are the messages and what you can do.
While you write
- Choose a number of stars to continue. Choose between 1 and 5 stars.
- Write a headline. The headline must be filled in.
- Write at least 50 characters so the review is useful to others. Write a little more about your experience.
- Tick the box to confirm. Tick the box on the last step before you log in or send.
When you send
- You've already reviewed this company. You can edit your review instead. You can review the same company once within 12 months. Edit your existing review under My profile. Read Several reviews of the same company.
- You've written a lot of reviews today. Try again tomorrow. You can send no more than 10 reviews within 24 hours. Your draft is saved as long as the tab is open.
- We can't find the website. Check the spelling of the website address. The website you entered doesn't respond. Go back to Find and check the address.
- Something went wrong. Please try again shortly. It may be a brief error on our side or with your connection. Wait a moment and choose Send review again.
You're asked to log in again
If you've been logged out along the way, e.g. because the page has been open for a long time, you need to log in again with a code. What you've written isn't lost.
If it still doesn't work
- Reload the page. The draft is kept in the browser as long as the tab is open.
- Try another browser, or turn off extensions that block content.
- Contact us, and tell us which company you want to review and which message you see.
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