Skip to content
0 reviews deleted for paymentHow TrustSays works
Help

Change plan and find invoices

Under Subscription and billing in the dashboard you change plan, download invoices and cancel the subscription.

Pricing, payment and API1 min read
On this page
  1. Switch to a larger plan
  2. Switch to a smaller plan
  3. Find invoices
  4. If it doesn't work

Everything about your plan is in one place under Settings, Subscription and billing in the dashboard. At the top you see this month's usage, your plan, the date of the next invoice and how you pay.

Switch to a larger plan

  1. Go to Settings, Subscription and billing.
  2. Choose Change plan.
  3. Choose Change plan next to the plan you want.
  4. Confirm the change on the Stripe payment page.

If you upgrade, it applies straight away, and you only pay for the rest of the period.

Switch to a smaller plan

You do it in the same way. If you downgrade, it happens at the next payment. Until then, you have the plan you've paid for.

If you switch from a paid plan to Free, that's a cancellation. See Cancel the subscription.

Find invoices

  1. Go to Settings, Subscription and billing.
  2. Under Invoices choose Download PDF.
  3. The Stripe payment page opens. All your invoices are there as PDFs.

On Free there are no invoices.

If it doesn't work

  • The payment page couldn't be opened right now: Try again shortly.
  • You can't see Settings, Subscription and billing: Only the owner can see billing.
  • The plan hasn't been updated after a change: Reload the page after a moment.

See the plans under Pricing.

Was this helpful?
Still need help?Write to us and we'll get back to you. We reply on weekdays between 8 and 18.Contact us

We use cookies

Necessary cookies make the site work. If you accept all, we also use cookies for statistics and to measure our own ads. Read the cookie policy